We are constantly aiming to bring to our clients the best range of labware available that will exceed their performance expectations and satisfaction criteria. We aim to do this in the shortest possible time on a most competitive basis with a zero level of non conformance.
BIOCORP markets a wide range of goods and services for the healthcare industry especially laboratories in hospitals, industry, education and research establishments.
It is the object of BIOCORP to supply products and service of consistent, high quality to its clients and to ensure compliance with the applicable standards, specifications and contractual requirements. BIOCORP is committed to remaining in a robust and healthy state to meet its goals and objectives, and to meet the clients needs and expectations.
BIOCORP is committed to the principles of continuous improvement and outstanding client service. All staff members are active participants in the business, and the management team supports the staff with open communication and ongoing training.
To achieve this, it is the policy of BIOCORP to establish and maintain an efficient and effective quality management system that is planned, developed and integrated into all the functions of the company.
The quality management system of BIOCORP is based upon the requirements of AS/NZS ISO 9001:2000. BIOCORP first gained accreditation in June 1995 and has maintained certification each year since then.
It is the company's expectation and objective that each staff member will utilise the quality principles in providing a quality of product and service that will exceed client's expectations.
The managers and staff of BIOCORP are committed to the principles of quality management, and to the practices and policies detailed in the quality management system.
THE LABWARE INNOVATORS
During November 1999 BIOCORP Australia Pty. Ltd. acquired the interests of Bio-Service Pty. Ltd. and assumed the responsibility for researching, developing and marketing a wide range of goods and services for the healthcare industry.
These goods are sold and distributed both directly and via subsidiaries throughout Australia and to laboratories in hospitals, education, industry and research establishments. It is the objective of BIOCORP to bring continuous innovations to its product range whilst offering service of consistent high quality to its clients ensuring it complies with the applicable standards, specifications and contractual requirements.
BIOCORP achieves this by researching and developing new products with its clients and amalgamating them with products sourced from many other companies. The result is a very extensive product (product catalogue) range enabling clients to purchase all their needs from a single source. This close collaboration with many clients has led to numerous registered designs and increased efficiencies being generated by the resultant products and associated products.
BIOCORP offer a variety of services for the benefit of our clients in meeting the challenges of today's technology such as: - technical support on subjects such as recycling, disposal, cleaning disinfection, & sterilization etc,
- sourcing of different product brands both locally & abroad,
- the structure of service contracts to suit every client's needs,
- feasibility studies for the design & manufacture of various products,
- the customized production of existing product to better suit your needs,
- the provision of labeling, filling, capping & packing services for various products,
- qualified staff to assist clients with all enquiries,
BIOCORP is in a constant state of improvement through investment In computer aided technology and communication systems. This advancement is to enable the continued improvement in service for our clients, suppliers and distributors now and in the future.
We believe it is important to strive for better solutions to laboratory related concerns on behalf of our clients.
However, equally important are:
- competent and friendly staff
- a fast and accurate order process
- readily available stock to meet orders
- accurate and constructive advice relating to any concerns that arise in a laboratory situation.
All the above must come at a fair price and be ongoing as our relationships strengthen. Contact our client support team with your needs and let us assist you in your development and progress in the laboratory and beyond.
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